As a patient: I had braces when I was younger, and really wasn't wanting them again. I had a couple teeth shift and wanted it fixed. I checked out three places, and Dr. Horsley was the only one that wasn't pressuring me into a year and a half of full braces. Two retainers and 3 months later my teeth are back where they should be!
As a parent: I have two kids in pretreatment. I have been impressed with the staff and the process in which I am informed on their progress. I also appreciate the little things (snacks for the one year old and endless supply of diapers in the bathroom) it make things so much easier!