Going was an awesome experience I felt hardly any pain and when they put on my braces I couldn't even tell that they had put them on. I have always been afraid of braces but now that they are on it isn't bad at all and it probably would be worse if I went somewhere else. When I had to go in to get my palatal expander back in I thought they would be bugged but they were nice and got me on my way in a couple of minutes.