The people who work there are always so nice & helpful! Im so glad that i go a very good orthodontist. It might hurt sometimes.... but it's totally worth it, CAUSE YOU GET PERFECT TEETH. He will not let you leave until you get PERFECT TEETH!!! And the people who usually work on me are terrific, they always ask if "I'm ok" and thats saying somthing (I'm a huge baby) and they tell me exactly what they are doing! The plus is when you go to get your braces on you get a gift basket. I definitely love my orthodontist. Thank you Horsley!